Word from our CEO:

Dear present and future customers,

With a few days of delay, I would like to take this opportunity to renew my wishes for 2023, hoping that we will avoid a new health crisis and that you will all remain healthy. The year 2022 has shown very positive signs in the tourist pass market, with for many destinations the return has equivalent figures if not higher than those of 2019. Not all foreigners have yet returned but many French have remained in our beautiful country. We can think and even hope that behaviors will change sustainably and that many tourists will travel less and consume more local products, even if we quickly resume bad habits. OTIPASS has already taken these changes into account by adding the corresponding functionalities in our platform (product purchases, loyalty program, gift cards, mobility services, etc.) and we use them already in Drôme and Alsace.

2023 is the year of the Rugby World Cup in France just before the Olympic Games in 2024: these events will boost tourism activity in our country and they are extraordinary opportunities to reflect on how together to offer tourists simpler yet richer user routes, to retain them by accompanying them from destination to destination and to improve the visibility of each of you on the networks without going through intermediaries that are too expensive and that jeopardize our sovereignty. 

More and more of you are using our services and we thank you for this: it is thanks to you that we can continue to invest and improve, and we hope to see you all at the users club days on 9 and 10 March.

Philippe Rousselet, Founding President

The Lyon City Card is a tourist passport valid for 1, 2, 3 or 4 days to freely visit 24 museums and their temporary exhibitions, enjoy cruises on the Saône River and access many activities such as a guided tour or a Guignol show. The Lyon City Card also allows unlimited access to the entire Lyon public transport network!
For the inhabitants of Lyon and its surroundings who wish to take advantage of cultural visits throughout the year, the card is also available in a 365-day formula, regularly enhanced with new offers and events of the moment. Since its launch, the Lyon City Card has been a great success with more than 320,000 cards sold.

Otipass was selected in October 2022 by the Lyon Tourist Office following a European call for tenders. The entire Otipass team worked in partnership with the Tourist Office's employees to ensure that the existing system would be taken over and that the transition would be carried out with a minimum of disruption for end users and service providers. It is done since March 6th. The tourist office and OTIPASS will now be able to work on the dematerialized version of the Lyon City Card.

For Philippe Rousselet, President and founder of OTIPASS: "We are very proud to have been chosen by the Lyon Tourist Office as the new technical operator of its CityPass. We are thus consolidating our position as leader in Europe and demonstrating that our platform meets the expectations of the largest tourist destinations. It is now present in 8 of the 9 Rugby World Cup destinations and we will be working in partnership with our customers to offer a multi-destination Pass that will facilitate the user's journey". The Rugby World Cup will be the highlight of autumn 2023 in several cities, including Lyon, which will host five matches in September and October and will be the base camp for the New Zealand team. The Lyon City Card should allow fans from all over the world to extend their discovery of Lyon beyond the matches.

13 museums, old districts, activities and many attractions to discover without moderation with public transport.  Don't hesitate to get the Fribourg City Card, it's really worth it, to visit Fribourg in 1 or 2 days!

The protection of personal data is a major issue in our business and we have decided, despite the cost involved, to take this subject very seriously and to comply with the General Data Protection Regulation (GDPR).

We have appointed and trained Carine Baumont as Data Protection Officer (DPO) and she has obtained the certification "To manage the compliance of personal data processing and protection methods in VSEs/SMEs".

We have integrated into our platform the functionalities required to comply with this regulation and we undertake to comply with it in our new contracts or by amendment to old ones.