Multipass - Otipass

Zoom mayor's newspaper on our multipass

Inauguration of our Otipass Alsace branch , 25 January 2024

The inauguration of our Otipass Alsace branch is set for Thursday 25 January 2024, at 5pm at the Rocket Tower in Strasbourg

The inauguration will be attended by Caroline Zorn, Vice-President of Strasbourg Eurométropole. 

If you are interested in the development of digital services in Alsace, to improve the lives of residents and the management of local authorities, we look forward to meeting you at this event.

Please use our form to confirm your attendance or if you are unable to attend. 

Otipass was founded in 2010 and specialises in digitising tourist passes for local authorities. It has become the European leader in this market, with over 40 references including Paris, Lyon, Bordeaux, Nantes, Colmar, Mulhouse, Alsace, etc.

Since 2019 Otipass has been offering a new range of services for local authorities to manage Citizen Passes/MultiPass, on cards or mobiles, in compliance with the AFNOR AMC (Application Multiservices Citoyenne) standard, which guarantees compliance with the General Data Protection Regulation . The first contracts have been signed with the Lille European Metropolis, the Nice Côte d'Azur Metropolis, the Sète Méditerranée Agglopole and Montpellier Méditerranée Métropole. The OTIPASS offer is available in the UGAP catalogue.

This event marks an important milestone in our development, and we want to share this success with you. The new branch is located at 1 bis rue de la Course in Strasbourg and represents a strategic expansion for our company. It will enable us to respond more effectively to your needs and strengthen our presence in the market.

The inauguration will be an opportunity to discover our new premises, meet our team and chat over a convivial cocktail. We'll be delighted to tell you all about our activities, services and future plans. 

On the programme: 

Alsace Pass retrospective.
Review of Pass touristique in France.
Update on the Pass France project. 
Presentation of the MultiPass offer - The Citizen Pass for your local authority.
Yours sincerely 

Philippe Rousselet, Founding Chairman 
Sarah Kuntz, Agency Manager

Proud to be the technical operator of Helsinky City Pass

Otipass is honoured to announce the launch of the international Helsinki City Pass project in early summer 2023. The project is designed to make it easier to discover Finland's capital and the surrounding area thanks to a City Pass available for 3 durations: 24h, 48h and 72h.

Tourists wishing to purchase the pass can do so either via the online shop on the e-commerce site dedicated to the city pass and developed by Otipass https://citypass.fi/lang/en or via the shop integrated into the site's mobile application, also developed by Otipass.

The pass also adds the option of an m-ticket or dematerialised public transport ticket from the Finnish company HSL (Helsingin Seudun Liikenne or the Helsinki regional transport authority linking 9 municipalities attached to Helsinki). Thanks to HSL's API, Otipass has developed an interface that allows tourists not only to carry their e-ticket in the City Pass mobile application, but also to have their transport ticket for a better discovery of this beautiful destination.

Thanks to the Helsinky City Pass, tourists can visit the city's main museums free of charge, use public transport and also take Hop-on Hop-off tourist buses that drop them off at the main attractions, as well as a cruise linking several islands around Helsinki in the Baltic Sea. Here's a list of all the attractions: https://citypass.fi/list-of-services plus a host of extra discounts!

 

For Otipass, the experience of introducing this City Pass internationally in Finland has been rich in lessons. Customer satisfaction is proof of Otipass' ability to deliver a system completely in English, with training and support included. In Citytour, the company with which we signed the contract, we found responsive contacts such as Anna Permana, Marketing Manager, who were able to put in place the entire infrastructure and agreements with the various establishments forming part of the system. Otipass would also like to thank HSL for helping us certify our application, which includes Helsinki's public transport system.

 

Most establishments use the smartphone control application developed by Otipass and downloadable from the stores. All information on pass management and statistics is available in English in the back office.

Toulouse chooses OTIPASS to operate its new Citypass

The Toulouse tourist office has selected Otipass as its technical partner to launch the new version of its Tourism Pass, which has existed since 2016 and is now offered since the beginning of March in a dematerialized version in the form of a mobile application.

The Toulouse Tourism Pass is an ideal solution for visitors wishing to discover the Pink City and its many cultural sites, while benefiting from convenient access to public transport (metro, bus and streetcar). By using the mobile application, visitors can link their Pass to their smartphone, allowing them to easily use it while having access to a tourist guide of the city.

Holders of the Toulouse Tourism Pass can freely explore the sites and museums of the city center, ranging from natural history to contemporary art to ancient art. With the Toulouse Tourism Pass.

For Philippe Rousselet, President and founder of OTIPASS, "This new and prestigious reference has given us the opportunity to develop, with the Secutix company, a connector in the museums of the Pink City to further improve the user experience and facilitate the control and management of the Pass. In addition, Toulouse has joined the group of cities hosting the Rugby World Cup that are using the OTIPASS platform and we will be working together on a proposal for a multi-destination pass to accompany fans who will be able to follow their favorite team from one city to the next and visit all the tourist sites with a single pass".

For Benoit Auvray, Head of Research and Development at the Toulouse Metropole Attractiveness Agency, "the choice of Otipass is above all based on its ease of use, the competence of its teams and their responsiveness. This choice was also dictated by the desire to be able to join a network of numerous cities using the solution (in France and abroad) so as to be able to regularly exchange best practices and work collegially on future developments that meet the demands of our business and those of tourists.

 

What is the CMA standard?

The Multi-Service Citizen Application standard describes a technical framework that will revolutionise the management of services in the territories. It allows multiple services to be managed with a single medium (card/mobile) while remaining in compliance with the CNIL.

Contact us

📞 +33(0)4 75 51 29 40

✉️ contact@otipass.com